Front Desk Officer

JOB SUMMARY: A reputable school is seeking a smart, welcoming, and organized Front Desk Officer to serve as the first point of contact for parents, pupils, visitors, and other stakeholders while supporting daily front-office operations. RESPONSIBILITIES: - Welcome and attend to parents, visitors, and pupils professionally. - Answer and direct phone calls and inquiries. - Receive and respond to messages appropriately. - Provide accurate information to parents and visitors. - Maintain accurate front-desk records and documentation. - Receive and direct visitors to the appropriate personnel. - Assist with appointments, correspondence, and administrative tasks. - Communicate effectively with teachers, parents, pupils, and management. - Maintain a clean and organized reception area. - Handle inquiries and complaints professionally. - Support other administrative duties as assigned. REQUIREMENTS: - Good communication and interpersonal skills. - Strong organizational skills. - Good analytical thinking and problem-solving abilities. - Must be patient and have good listening skills. - Smart, neat, confident, and presentable. - Computer literate. - Good customer service skills. - Ability to remain calm and professional when handling different people. - Previous front desk or customer service experience is an advantage.

- Good communication and interpersonal skills. - Strong organizational skills. - Good analytical thinking and problem-solving abilities. - Must be patient and have good listening skills. - Smart, neat, confident, and presentable. - Computer literate. - Good customer service skills. - Ability to remain calm and professional when handling different people. - Previous front desk or customer service experience is an advantage.